Refund policy

Effective Date: May13,2025

At Endz.Co, we stand behind every piece we drop. If something's off, we'll do what we can to make it right. Please read below for how our returns and refund policy work.

  1. Returns

We accept return within 14 days of delivery on unworn, unwashed and undamaged items with original tags and packaging.

To qualify for a return:

  • The item must be in its original condition
  • You must provide proof of purchase (Order Number or receipt)
  • Return requests must be submitted within 14 days of receiving your order.

We DO NOT accept returns on:

  • Sale items or limited drops marked final sale

How to Start a Return

To start a return, email us at endzz.co@gmail.com with:

  • Your order number

  • The item(s) you want to return

  • A brief reason (optional but helps us improve)

Once approved, you’ll receive return instructions. Please note:
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

3. Refunds

Once we receive and inspect your return, we’ll let you know if it’s approved. If it is, your refund will be processed to your original payment method within 5–7 business days.

Shipping costs are non-refundable.

4. Exchanges

We don’t offer direct exchanges at this time. If you want a different size or color, return your item and place a new order once your refund is processed.

5. Damaged or Incorrect Items

If you received the wrong item or something arrived damaged, that’s on us — and we’ll fix it fast.

Email endzz.co@gmail.com within 3 days of receiving the order with:

  • Photos of the item and packaging

  • Your order number

  • A short description of the issue

We’ll send a replacement or issue a refund ASAP.

6. Need Help?

Hit us up anytime at endzz.co@gmail.com
We got you.